At Onyx & Blush, your satisfaction is our top priority. We happily accept unworn merchandise within 30 days. If your return is made within 14 days, you can receive a full refund or store credit on all qualifying orders. After 14 days, only store credit will be issued. We do not accept any returns after 30 days. Items that break prior to wear or have any product defects must be reported within 14 days of receipt to be eligible for a refund, exchange or replacement. Custom-made personalized pieces, including monograms and nameplates, are handmade to order and FINAL SALE only. Items purchased on sale are FINAL SALE only. Return shipping costs will be at the buyer’s expense. Shipping costs are non-refundable. All returns must be authorized. Please email us at email@example.com prior to returning an item to receive authorization.